About HCS Communications

Business Class Printing and Reprographics


HCS Communications are part of the HCS story. With our growing list of happy customers HCS has regularly been asked “What else do you Do?”

Customers can take full advantage of our service focused business model across a range of essential business communication services.

Our portfolio not only includes franking machines and telephony but also Print Solutions. This allows us to provide you, the customer, with a simple cost effective office solution provider.

We have partnered with several leading brands to ensure we can offer a comprehensive portfolio.

Finance Options available

Alongside our portfolio we have teamed up with leading lenders to provide some creative funding options which are straight forward and transparent.

This enables us to further simplify your Office Solutions whilst allowing for a fully transparent TCO (Total Cost of Ownership).

HCS also offers the latest cutting edge software that can be teamed up with your Print Solution to manage and report on every aspect of your environment.

All our solutions are compatible and or fully incorporated within your solution. Please see below.

At HCS we pride ourselves on long client relationships based on, responsiveness, trust and quality customer service. Our ongoing commitment to the customer means you can always use us with confidence.

We use both in-house and manufacturer based support so that we can comprehensively cover your needs to the highest standards. This gives you the benefit of both the proactive customer centric service of our business coupled with leading manufacturer expertise support.
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Toshiba Print Solutions

Printing solutions for Business and Enterprise


After careful consideration and review HCS became an authorised reseller of Toshiba.

Toshiba is a world leader and innovator in pioneering high technology, a diversified manufacturer and marketer of advanced electronic and electrical products spanning information & communications systems.

Digital consumer products; electronic devices and components; power systems, including nuclear energy; industrial and social infrastructure systems; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 740 companies, with 204,000 employees worldwide and annual sales surpassing 6.3 trillion yen (US$68 billion).

Why choose HCS Print Services?

At HCS we pride ourselves that any recommendation to the customer is based through total understanding of the environment, critical documents and processes, the links between departments and how the client operates both outwardly to market and inward in their back office. Our account managers thorough approach enables us to perform full analysis on premise of each client’s (commercial or charitable) unique requirement and context under which our solutions can be deployed and be of complete benefit. We understand that providing the client with a strong ROI we can provide complete satisfaction.

With this approach we also believe that clients (end users and departments) can engage early on in the process allowing this collective knowledge to assist with creating solutions that compliment both the business need in the present and the future.

Via Toshiba we deliver a comprehensive portfolio of printing solutions designed to streamline your business operations. Our extensive range of multifunction products, printer and barcode systems are based on the latest technology and innovations, providing you with a future proofed printing solution.

With Toshiba we will demonstrate a commitment and capability beyond industry standards and a level of added value that establishes us as an essential partner for your print management. Our approach provides a first class document solution that will reduce burden and deliver an excellent user experience.
  • Single point of contact, Dedicated Helpdesk with Freephone Number
  • Remote monitoring of print estate 
  • Adoption of legacy estate to remove burden while minimising investment
  • Just In Time Consumables Ordering
  • MFPs, Wide Format, Desktop and Label Print solutions
  • Carbon Zero Print Estate and Energy Management options
  • Print Room Services
  • Secure, Mobile and Cloud Print Solutions
  • Bespoke Training and Communication Programmes
  • Flexible Estate Management
  • Environmental and Cost Savings Reports
  • Onsite Operatives and Technicians
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Ricoh Print Solutions

A revolutionary new breed of Printers


Although not limited solely to these manufacturers HCS has chosen to partner up with Ricoh as another technology partner. Established in 1936, Ricoh provides document services, consulting, software and hardware to businesses around the world.

Ricoh’s range of industry-leading hardware and software products has been designed to enhance every environment. Whether you’re looking for a professional productivity tool for commercial and office use, or a superior piece of hardware for your home, our easy to use, eco-friendly products bring you the best in Ricoh’s technology innovation.

Our industry-leading office printers, copiers, fax and scan devices offer a wide range of solutions for businesses and organisations of all sizes. From sturdy products for everyday use to specialised equipment for specific tasks, Ricoh offers innovative energy-efficient technology for your business needs.

Why choose HCS Communications

With Ricoh’s range of all in one printers we place broad functionality at your fingertips. Whether you’re looking for a wireless, networked or standalone black and white or colour multifunction printer, we offer fast, high quality, user friendly products that will boost your productivity at an affordable price

Here at HCS we have access to Ricoh’s full portfolio of products. Some examples are:
  • Office Printers & Fax
  • Production Printers
  • Large and wide format printers

With all of our brands HCS pride ourselves on being at the cutting edge. In today’s competitive fast paced marketplace, growth and progress are dependent on the ability to identify and respond to new challenges and customer opportunities.

We do more than supply superior quality print and communication systems. We also help you transition from traditional paper-based workflows to efficient, digital-centric operations. We are able to identify new areas to improve operational productivity, tackle wastage across your organisation and address industry regulatory requirements.
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Software

Printing Software Solutions


Your print hardware is just the beginning of the story.

Alongside this we provide an extensive list of leading technology with software solutions.

This software can give you full understanding of your environment and allow us to help you keep critical information secure, increase efficiencies, manage documents more effectively and help save you money.

Across are just some of the software solutions we provide.

Software Solutions

We offer a multitude of solutions aimed to facilitate:
  • Capture and Creation
  • Device management
  • Document Management
  • Output management
  • Cloud and Mobile Print
  • Barcode/ Label Printer Software

Some of the key solutions we offer are:
E-Bridge Re Rite - Toshiba e-BRIDGE Re-Rite is a complete, easy to use office automation platform, which automatically converts scanned paper and electronic documents into editable and searchable files via an e-STUDIO Multifunction Product (MFP) using Optical Character Recognition (OCR) software.

Metascan - Metadata is structured information that describes, locates, or makes it easier to retrieve, or manage a piece of information (i.e. an electronic document).

Additionally, and not limited to we offer: ECopy, Top Access, E-Bridge Cloud Connect, E-Bridge Fleet Management, Drivve, Docuware, E-Bridge Job Point, E-Bridge Job Build, E-Bridge Job Separator, E-Bridge Replicator, E-Bridge ID Gate, Papercut, Print Audit, BioStore.

To find out more please get in contact.

With all solutions we like to scope the requirements with you the customer. Some solutions can be used almost “out of the box” but often a full customization or certainly discussions and scope of works will allow us to dig a bit deeper and find both understanding and a solution to each customer’s needs.

We welcome all discussions big and small and are all too happy to help. Please get in contact with us if you want to find out more.
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Need help making your decision?

Contact one of our dedicated account managers now . . .

Contact Us

Just Perfect!

Jane Doe

I am very pleased we engaged FP Mailing HCS to review our postal services. Our new franking machine has a number of new and welcome functions, as well as offering savings through Mailmark. Their Painstaking number crunching and guidance in negotiations with the Document Exchange have help us secure a considerable reduciton in our subscription.

They were extermely patient and very helpful throughout the process and are continuing to work with us in this and other areas to ensure we are getting quality and value for money in our office services.

- Beth
Practice Manager

Reduced costs by 47%

Jane Doe

On behalf of Our company we would like to thank you for helping us in achieving a significant saving in relation to this year’s DX subscription. The introduction of the DeXcess Monitoring System from FP Mailing HCS fitted in seamlessly with our Post Room daily routine.

Having used it for a period of 8 months we are very pleased with the results. We have been provided with comprehensive, detailed reports which assisted greatly when negotiating our renewal. We are extremely pleased that by using your service, we managed to reduce our DX subscription by 47%.

- Graeme
Financial Director

Thanks!

Jane Doe

It is with great privaledge that I can say how well we work together in a collaborative partnership to enhance our working relationship, and that we have between each of our companies and with our role’s been able to create and efficient manner of procuring relevant prodcuts for our company at a very reasonable price.

Thank you for your help and support over the past 9 months you made the intergration of supplier from Neopost to FP Mailing HCS seamless and hassle free.

- Dave
Procurement Manager